Frequently asked questions
ARE YOUR LASHES CRUELTY FREE?
Yes. Our lashes are made of Mink fur. We are always cruelty-free and hypo-allergenic. All of Couture Beauti Lashes are sterilized and sanitized before hand for safe use.
HOW MANY TIMES CAN I REUSE A PAIR OF LASHES?
Couture Beauti Lashes are individually hand crafted lashes that are designed to be worn 25x or more if well maintained.
We currently ship through USPS. Once your package(s) are dropped off at the facility WE ARE NO LONGER RESPONSIBLE FOR YOUR PACKAGE. We have no control over your package once it is shipped out. We will NOT refund you if your package is lost/stolen/missing in transit. If you are concerned about something happening to your package(s) please add insurance through USPS at checkout. Contact your nearest USPS location for more info regarding your order after it is shipped out.
DO YOUR EYELASH STIPS ONLY COME IN ONE SIZE?
Yes. Couture Beauti Lashes only come in a standard length allowing you to customize and trim yours to your liking.
DO YOU SHIP INTERNATIONALLY?
The United States (1-4 working days)
Canada, United Kingdom, Australia (all 5-7 working days).
Rest of the world (minimum 7 working days).
IS EYELASH ADHESIVE OR TWEEZERS INCLUDED?
CAN I RETURN MY EYELASHES?
WRONG SHIPPING ADDRESS
SHIPPING TO P. O. BOXES
DO I HAVE TO WEAR A MASK
Yes, For the saftey of myself and my clients everyone is required to wear a mask in order to be serviced. Thank you for your cooperation.